Accounting Software: Lakeview Extends Service Management Capability

In response to customer demand, ERP & accounting software specialist Lakeview Computers (Accounting Software) has extended its Service Management module, with the development of call progression and enhanced reporting and analytics.

“Our Service Management tool already offers strong call logging, serialisation & registration,” confirms Lakeview’s Chris Hems, “combining sales history with a service record of emergency call-outs and scheduled preventative maintenance, for example.

“However, in response to a growing service market looking to meet the needs of an increasingly demanding customer base, we can now offer a more complete and proactive service management solution (

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